Privacy Policy

Information We Collect

When you interact with xenoravolent's platform, we collect several types of information to provide you with our financial analysis services. Personal information includes your name, email address, phone number, and business details when you register for our services or contact us directly.

We also gather technical information such as your IP address, browser type, device information, and how you navigate through our website. This helps us improve our platform's functionality and user experience. Additionally, when you use our financial analysis tools, we collect data about the documents you upload and the analyses you perform.

• Contact information provided during registration or inquiries
• Financial documents and data uploaded for analysis
• Usage patterns and interaction data with our platform
• Communications between you and our support team
• Billing and payment information for premium services

How We Use Your Information

Your information serves multiple purposes within our financial analysis ecosystem. Primarily, we use it to deliver our core services – processing your financial statements, generating analysis reports, and providing educational content tailored to your needs.

We also use your data to communicate with you about service updates, respond to support requests, and occasionally share relevant educational resources about financial analysis. For our learning programs scheduled throughout 2025 and 2026, we may use your information to send program announcements if you've expressed interest.

Data Protection and Security

Protecting your financial information is our highest priority. We employ bank-level encryption for all data transmission and storage, ensuring that your sensitive financial documents remain secure throughout the analysis process.

Our security measures include regular system monitoring, secure server infrastructure, and strict access controls. Only authorized personnel who require access to perform their duties can view your information, and all access is logged and monitored.

• 256-bit SSL encryption for all data transfers
• Secure cloud storage with multiple backup systems
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated threat detection and response systems

Your Rights Under UK Law

As a UK-based service, xenoravolent complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You have several important rights regarding your personal information that we're committed to upholding.

You can request access to all personal information we hold about you, ask for corrections to inaccurate data, or request deletion of your information under certain circumstances. You also have the right to data portability, meaning you can request your data in a machine-readable format.

• Right to access your personal data and processing details
• Right to rectification of inaccurate or incomplete information
• Right to erasure in specific circumstances
• Right to restrict processing of your data
• Right to data portability for your personal information
• Right to object to certain types of processing

Data Sharing and Third Parties

xenoravolent does not sell your personal information to third parties. We only share your data in specific, limited circumstances that directly support our service delivery or legal obligations.

We work with carefully selected service providers who help us operate our platform, such as cloud hosting services and payment processors. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

In rare cases, we may need to share information to comply with legal requirements, respond to lawful requests from authorities, or protect our rights and the safety of our users.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal requirements. For active users, we maintain account information and analysis history to ensure service continuity and allow you to access your historical data.

Financial documents uploaded for analysis are typically retained for 12 months after upload, unless you request earlier deletion. Account information is kept for three years after account closure to comply with financial record-keeping requirements.

You can request deletion of your data at any time by contacting us directly. We'll process deletion requests within 30 days, though some information may need to be retained for legal compliance purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage analytics. Essential cookies are necessary for basic site functionality, while analytics cookies help us understand how users interact with our platform.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. We don't use third-party advertising cookies or tracking pixels that follow you across other websites.

International Data Transfers

While xenoravolent is based in the United Kingdom, some of our service providers may process data outside the UK and European Economic Area. When this occurs, we ensure appropriate safeguards are in place through adequacy decisions or standard contractual clauses approved by the UK Information Commissioner's Office.

All international transfers maintain the same level of protection required under UK data protection law, and we regularly review our transfer mechanisms to ensure ongoing compliance.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify active users via email and update the effective date shown below.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.